| Does the Retailer.... |
National Chain |
Internet |
Willis Music |
| offer additional benefits including a FREE extended warranty as a normal course of business? |
NO |
NO |
YES! |
| help you afford the instrument of your choice by buying your older instrument in trade? |
YES |
NO |
YES! |
| support you with print music and media of all major publishers for you to browse |
NO |
NO |
YES! |
| offer on-site repairs or the ability to talk with the technician fixing your instrument? |
Some |
NO |
YES! |
| offer a FREE lesson for first time buyers? |
NO |
NO |
YES! |
| have a generous layaway plan that allows you to reserve that special instrument and pay conveniently? |
YES |
NO |
YES! |
| help you in your purchase decision by renting beginner guitars? |
NO |
NO |
YES! |
| offer to support the school of your choice with a FREE credit = 5% of your band & orchestra purchases? |
NO |
NO |
YES! |
| offer total assistance on warranty claims and shipping to the manufacturer? |
NO |
NO |
YES! |
| have a friendly, trained staff, with managers averaging over 10 years experience, offering knowledge, guidance, advice and "real-world" experience face to face? |
Some |
NO |
YES! |
| stock the complete family of musical instruments providing you a one stop shopping experience? |
NO |
NO |
YES! |
| offer free delivery and set-up on larger items? |
NO |
NO |
YES! |
| offer free "how to" seminars and artist clinics? |
YES |
NO |
YES! |
| offer hassle free return / exchange policy" ("Hassle Free" are the key words.) |
YES |
NO |
YES! |
| offer to match the lowest advertised pricing? |
YES |
YES |
YES! |
| Let's add them up! Need we say more? |
5 |
1 |
15 |
